Wholesale membership

Membership type:  TornActive Discount Program ($ 0)

Opening Requirements
US$500.00 Opening Order
First order has to be prepaid or by COD Secured Payment (Cashier's Check / Money Order)
Future COD orders can be paid by company check by submitting the "Company Check Acceptance Agreement".

Documents Required
Photo Copy of current business license
California Companies Only -
- Must submit a Resale Certificate. If we do not receive one in our possession at the time of sale, sales tax will be added to your order.
- Photo Copy of Seller's Permit issued by the State Board of Equalization
Business card or Company Letter Head
Photo Copy of Advertising or Telephone Directory Listing

Methods of Payment
PayPal, Credit Card, Money Order
Company Check - a copy of void Company Check together with the completed Company Check Acceptance form must be submitted before we can start accepting a Company Check.

Returned Checks
Checks returned for ANY reason are subject to US$25.00 service charge and a 2% monthly finance charge. All bounce checks will be reported to our Credit Bureau

Methods of Shipment
Due to our volume shipments with different carriers, we are able to get special rates from different carriers and we are passing these rates to our customers. We ship with the following carriers: UPS, Fedex, Trucking

Drop Shipments
All drop shipments need to be prepaid including handling and freight

Cancellation of Back Orders
To avoid any freight charges and restocking fees, please contact our sales representatives to cancel any back orders. It is recommended to cancel the order with the same sales representative who took your order.

Return Policy
Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt of merchandise with no exception. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be obtained before any returns can be made. We will not accept any returns without this number. Please write the R.A. Number clearly on the outside of the returning package and tag the item(s) inside with your company name and the R.A Number. All returns must be received by Options Auto Salon within 10 calendar days after the R.A. Number has been issued. The Return Authorization number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation. A 20% restocking fee will be assessed on all authorized returns.

No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.

It is also the customer's responsibility to repack the item(s) that are being returned and make sure that it is properly and securely packed with sufficient packaging material to prevent the item from being damaged. We cannot give credit or refund on a returned package that got damaged due to insufficient packing. All hardware & accessories included in the original package needs to be returned or the customer will be charged. All returned items needs to be insured (in case of lost or damaged) and we recommend the customer to get a tracking number to track the shipment.

Account has to be current and in good standing before any returns will be approved and processed. Returns will not be permitted for account with upaid outstanding balances

All required fields are indicated by (*).

I agree to all the terms & conditions as stipulated in the Wholesale Agreement